The true power of MyCNBoxSeller Scores, Weight Tracking, and Refund Logs.
Why Customize? The Philosophy of a Personal Workflow
Every user has different priorities. A bulk reseller might prioritize cost-per-unit and logistics, while a personal shopper might focus on seller communication and item authenticity. A static spreadsheet forces you to adapt your process to its design. By adding custom columns, you flip this dynamic—you design the tool to support your
1. Seller Performance & Reliability Scores
Transform subjective impressions into actionable data by creating columns to quantify seller performance.
- Column Ideas:
Seller_Rating (1-5): Your personal score for the seller.Comm_Response_Time: Track average response time (e.g., "<12h", "1-2 days").Listing_Accuracy: Rate how accurately the listing matched the received item.Packaging_Quality: Note packaging sturdiness.
Workflow Integration:
2. Detailed Weight Tracking
For cost control, especially with volumetric weight, detailed tracking is essential.
- Column Ideas:
Declared_Weight_g: Seller's declared item weight.Actual_Weight_g: Weight from your agent's photos.Packed_Weight_g: Final parcel weight after rehearsal.Volumetric_Weight: Calculate (L*W*H)/divisor.Weight_Discrepancy: A formula column calculatingActual - Declared.
Workflow Integration:Weight_Discrepancy
3. Refund and Dispute Log
Keep a clear, in-spreadsheet history of any issues and resolutions.
- Column Ideas:
Refund_Request_DateRefund_Reason: (e.g., "Not as described", "Never shipped").Refund_AmountRefund_Status: (Pending, Approved, Denied, Completed).Dispute_Notes: A text column for agent messages, screenshots links, or key dates.
Workflow Integration:
Implementation Tips for MyCNBox
- Plan First:
- Use Data Validation:
- Leverage Formulas:
- Maintain Consistency:
- Use Data Validation:
Conclusion
Customizing your MyCNBoxSeller Scores, Weight Tracking, and Refund Logs