International shipping is a crucial part of the cross-border shopping experience. At LoveGoBuy, we are committed to ensuring your parcels arrive safely and that you are fully protected throughout the transit process. One of the most effective proactive steps you can take is to record your parcel's dimensions and packaging details before it ships.
Why Detailed Records Are Your Best Defense
During international logistics, parcels are handled by multiple carriers and customs agencies. Disputes can occasionally arise regarding:
- Weight Discrepancies:
- Missing Items:
Without proof, resolving these issues in your favor can be challenging. Your own documentation serves as vital evidence.
How to Properly Document Your Parcel
Before confirming your shipment with LoveGoBuy, follow this simple documentation checklist:
- Photograph Everything:
- Record Packaging Stages:
- Photo 1: All items laid out next to their original retail boxes.
- Photo 2: Items placed inside the shipping box, before sealing.
- Photo 3: The fully sealed package, showing all sides and any existing labels.
- Measure and Weigh:exact dimensions (Length x Width x Height)weight in kilograms. Capture these numbers in a photo with the parcel.
- Note Packaging Materials:
- Record Packaging Stages:
How to Use Your Documentation
If a dispute arises with a carrier regarding weight or contents:
- Immediately contact LoveGoBuy's customer support team.
- Provide your pre-shipment photos, measurements, and weight records.
- Our team will use this clear evidence to advocate on your behalf with the logistics provider, ensuring a faster and more favorable resolution.
This practice not only protects your finances but also significantly speeds up the claims process.
Ship with Confidence
Taking a few minutes to document your parcel is a powerful habit that safeguards your international purchases. Combined with LoveGoBuy's secure packaging and reliable carrier partnerships, it provides a complete layer of protection, giving you peace of mind from checkout to delivery.
Happy and safe shipping with LoveGoBuy!